Payment Terms and Conditions (example)
You agree to comply with our guidelines, rules, and policies regarding the purchase of products through the website. Besides, you acknowledge and agree to be bound by the changes published on the platform. The payment terms and conditions will apply to purchase orders and payment made between you and the seller.
Return Policy
At Araksa, customer satisfaction is our top priority. Please contact us with any questions or problems at
E-mail :slsupport@araksatea.com
LINE ID : @araksatea
Or Facebook Messenger
If you received an incorrect or damaged item, please contact us so that we can help correct the problem.
If you have changed your mind about an item or tea that you received and would like to return it for credit, you may do so within 30 days of receiving your order. Please package it well and include a copy of your packing slip or at least your order number. All tea packages must be unopened and undamaged.
If you are returning a non-food item, it should be unused and in original packaging to be eligible for a full refund.
Return address:
Araksa Tea Garden
Attn: Returns
87 Moo 1 Bangchang,
Maetang, Chiangmai 50150
Thailand